Curbside Pickup Update!
Posted on 05 October 2023
Vega Theatrical Supplies is making some changes with the Curbside Pickup procedure at our Kitchener, Ontario warehouse.
Curbside Pickups will now be available only by appointment during specific timeslots and will be faciliated by us. After your pickup order is confirmed by our system, we will contact you in order to make an appointment. If you'd like to request a specific time or date, you can also email us first with your order number included.
The pickup option is still available for customers in the Kitchener-Waterloo-Cambridge area (or to those in Southern Ontario who’d be willing to make the drive!).
Once your appointment has been scheduled, you will have two weeks from that date to pick your order up. If you do not pick up your order by the deadline, your order will be fully refunded, and the items will be put back into our stock.
Full details, including exact procedures for on-foot and in-vehicle pickups, will be emailed to you upon placing your order.
We thank you for your patience and understanding while we navigate big staff changes and downsizing.
If you have any questions or concerns, please contact us at firstname.lastname@example.org.
Vega Theatrical Supplies